Every rupee billed tracked and reconciled in one place

OP invoices, insurance claims, IPD deposits and scheme billing, running on a single connected billing engine instead of separate registers for each payment type.

Four billing types one ledger

A clinic’s billing rarely comes from a single source OP invoices, insurance claims, IPD advances and scheme based billing (government or corporate) all move differently and settle on different timelines. CHM System keeps every one of them on the same patient ledger instead of four separate spreadsheets that never quite match up at month end.

When a claim gets approved or a deposit gets adjusted against a final bill, the change reflects instantly across the patient’s account no manual reconciliation required.

See it the way your billing desk will

A live look at the Billing screen invoices, claims and deposits together on one page.

CHMS — Billing Management
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Billing Overview — Today

₹1,84,600 Collected
₹1.2L
OP Invoices
₹42K
Claims Pending
₹22K
IPD Deposits
Patient / Ref Type Amount Status
A. Priya · INV-0241 Invoice ₹2,450
S. Karthik · Star Health Insurance Claim ₹18,200 Under Review
R. Meena · Ward A / Bed 04 IPD Deposit ₹25,000 Received
M. Jayanth · CGHS Scheme Billing ₹6,800 Awaiting Approval

From visit to reconciled payment

How a bill moves through the system, whatever type of payment it involves.

Generate Invoice

Auto created from OP consultation, procedure or IPD charges.

Apply Payer

Route to self pay, insurance TPA, or a government/corporate scheme.

Track Claim / Deposit

Follow claim approval or adjust an IPD deposit as treatment continues.

Collect Payment

Cash, card, UPI or the settled claim amount closes out the bill.

Reconcile & Report

Daily collection, pending claims and scheme dues reflect automatically.

Refunds & Adjustments

Process refunds, discounts or corrections against any invoice, with a full audit trail.

What's inside Billing & Management

Every payment type your front office and billing desk handle, on one screen.

Invoices & OP Billing

Generate itemised invoices for consultations, procedures and pharmacy in a few clicks.

Invoices & OP Billing

Generate itemised invoices for consultations, procedures and pharmacy in a few clicks.

Insurance Claims

Submit and track TPA/insurer claims from filing to settlement, with status visible at every stage.

Insurance Claims

Submit and track TPA/insurer claims from filing to settlement, with status visible at every stage.

IPD Deposits

Collect advance deposits on admission and auto adjust them against the final discharge bill.

IPD Deposits

Collect advance deposits on admission and auto adjust them against the final discharge bill.

Scheme Billing

Handle government and corporate scheme billing (CGHS, ESI, empanelled corporates) with scheme-specific rates.

Scheme Billing

Handle government and corporate scheme billing (CGHS, ESI, empanelled corporates) with scheme-specific rates.

Payment Collection

Accept cash, card and UPI, with every payment logged against the patient's bill instantly.

Payment Collection

Accept cash, card and UPI, with every payment logged against the patient's bill instantly.

Discounts & Refunds

Apply approved discounts or process refunds with an auditable reason on file.

Discounts & Refunds

Apply approved discounts or process refunds with an auditable reason on file.

Role based Billing Access

Control who can raise invoices, approve discounts or process refunds.

Role based Billing Access

Control who can raise invoices, approve discounts or process refunds.

Billing Reports

Daily collection, outstanding claims, scheme dues and department wise revenue on demand.

Billing Reports

Daily collection, outstanding claims, scheme dues and department wise revenue on demand.

FAQ

Frequently Asked Questions​

The deposit collected at admission stays linked to the patient’s IPD account. At discharge, it’s automatically deducted from the total bill, so the front desk only collects or refunds the balance.

Yes. Each claim shows its current stage submitted, under review, approved or settled so the billing desk always knows where a claim stands without calling the TPA.

Scheme billing (like CGHS, ESI or an empanelled corporate) follows fixed, pre approved rates set by that scheme rather than a standard tariff. The module applies the correct scheme rate automatically when that payer type is selected.

Yes. Role-based access lets you restrict discount and refund approval to specific staff, with every action logged against who approved it and why.

Yes. A single bill can be split between self-pay, an insurance claim and a scheme where applicable, and the system tracks how much of the total each payer has settled.